Forgot SSO ID - ssoid rajasthan portal

Forgetting your SSO ID Rajasthan can be frustrating. You need it for exam forms, scholarships, and government schemes. But do not worry. The SSO portal has a simple recovery system. You can get your ID back in minutes. No need to visit any government office. This guide covers every method. We use short sentences (10–20 words). Each paragraph has 6–7 bold words. Follow the step‑by‑step instructions below.

The Rajasthan government designed this recovery process for all citizens. Whether you are a student, farmer, or business owner, the steps are easy. You just need your registered mobile number or Aadhaar. The system sends your SSO ID via SMS or email. Keep reading to learn all recovery options. We also cover password reset for those who forgot both. Let us start with the quickest method.

Forget SSO ID/Password

SSOID Login

What to Do When You Forget Your SSO ID

First, stay calm. Your SSO ID is not lost forever. The official portal has a “Forgot SSO ID” link. Click it and follow the prompts . You will need one verification detail. That could be your mobile number, Aadhaar, or email. The system checks your identity instantly. Then it retrieves your SSO ID. The whole process takes less than 5 minutes.

Many users confuse SSO ID with password. They are different things. Your SSO ID is your username. It could be your mobile number or a system‑generated code . Your password is the secret key you created. If you forgot both, recover your ID first. Then reset your password separately . This guide covers both scenarios in detail.

The SSO portal supports three user types. Citizens have one recovery path. Government employees have another. Business owners (Udhyog) have a third . Select the correct option when recovering. Choosing the wrong type will fail. So know your registration category before starting. Most readers are citizens. That is the simplest recovery method.

Step‑by‑Step Recovery Using “Forgot SSO ID” Link

This is the official method on the SSO Rajasthan portal. Follow each bullet point carefully.

Step 1 – Visit the Official SSO Website

Open your browser (Chrome or Firefox).
Type sso.rajasthan.gov.in in the address bar.
Press Enter on your keyboard.
The homepage will load in 5 seconds.
Look at the login section on the right.
Below the password field, find “I forgot my Digital Identity (SSOID)”.
Click that blue link immediately .
Do not click on “Forgot Password” by mistake.

The “Forgot SSO ID” link is small but visible. On mobile phones, you may need to scroll down. The link is below the captcha area. If you cannot find it, use Ctrl+F and search “forgot”. The official page will redirect you to a recovery form. This form asks for your registration type . Choose “Citizen” for personal accounts.

Step 2 – Select Your User Type

You see three options on the new page.
- Citizen (for general public)
- Udhyog (for businesses)
- Government Employee (for state staff)
Click the radio button next to your type.
For most readers, select “Citizen”.
Click the green “Proceed” button.
If you are unsure, try Citizen first.
The system will tell you if it is wrong.

Selecting the wrong user type leads to recovery failure. For example, if you registered as Government Employee but choose Citizen, the portal will say “No record found” . So think back to your original registration. Did you use your employee ID? Then choose Government Employee. Did you use your Aadhaar or Bhamashah? Then choose Citizen .

Step 3 – Choose Your Verification Method (Citizen)

After selecting Citizen, you see verification options.
Choose one of the following IDs :
- Jan Aadhaar ID (12‑digit family ID)
- Bhamashah ID (10‑digit card number)
- Aadhaar ID (12‑digit UID)
- Facebook account (if linked during registration)
- Google account (if linked)
- Twitter account (if linked)
Enter the required number in the box.
Type the captcha code correctly.
Click “Submit”.

Using Aadhaar is the fastest method. Most citizens linked their Aadhaar during SSO registration . If you did not, try Jan Aadhaar or Bhamashah. These are Rajasthan‑specific IDs. If you used Google or Facebook to register, select that option. The system will ask for permission to access your basic profile. Grant it to retrieve your SSO ID.

Step 4 – Receive Your SSO ID

After successful verification, the system processes your request.
Your SSO ID appears on the screen.
It may be your mobile number or a code like RJ12345678.
You also receive an SMS with the ID .
The SMS comes from “SSO‑RAJ”.
Check your email as well (if registered).
Write down your SSO ID immediately.
Save it in multiple places (phone, notebook, email).

Do not close the page until you save your SSO ID. Take a screenshot for safety. The SMS may take 1‑2 minutes to arrive. If it does not come, check your mobile network. Also check your spam folder for email. Once you have your SSO ID, you can log in. But you also need your password. If you forgot that too, read Chapter 4 for password reset .

Recovery Methods for Other User Types

Not everyone is a citizen user. Many readers are government employees or business owners. Here are their specific recovery steps.

For Government Employees (SIPF Users)

Government employees have a separate recovery process. Their SSO ID is often their Employee ID or SIPF number . Follow these steps:

Go to sso.rajasthan.gov.in.
Click “I forgot my Digital Identity (SSOID)”.
Select “Government Employee” as user type.
Click “Proceed”.
Enter your SIPF number (Employee ID) .
Enter your SIPF password (default is DDMMYYYY date of birth) .
Complete the captcha.
Click “Submit”.
Your SSO ID will be displayed on screen.
You also get an SMS on your registered mobile.

If you forgot your SIPF password, click “Forgot SIPF Portal Password” on the SIPF website. The system will reset it to your date of birth (DDMMYYYY format) . Then use that to recover your SSO ID. Government employees can also contact the SIPF helpdesk at 1800 180 6268 (toll‑free) .

For Business Owners (Udhyog Users)

Businesses registered under Udhyog or MSME have a different recovery path. Their SSO ID is linked to their business registration number. Follow these steps:

Visit sso.rajasthan.gov.in.
Click “I forgot my Digital Identity (SSOID)”.
Select “Udhyog” as user type .
Click “Proceed”.
Choose your verification ID:
- Udhyog Aadhaar Number (UAN)
- SAN (Sanstha Aadhaar Number)
Enter the number correctly.
Type the captcha.
Click “Submit”.
Your SSO ID will be sent to your registered mobile or email.

Business owners should keep their Udhyog Aadhaar certificate handy. The number is 12‑digits and starts with UAN. If you lost that too, visit the MSME registration portal. Retrieve your UAN using your PAN or GST number. Then return to SSO recovery.

Reset Your SSO Password After Recovering ID

Recovering your SSO ID is only half the battle. You also need your password to log in. If you forgot that too, follow these steps .

Method 1: Reset via Registered Mobile Number

This is the most common and fastest method. You need access to the mobile number you used during registration.

Go to sso.rajasthan.gov.in.
Click “Login” (top right).
Below the password field, click “Forgot Password?” .
Select “Citizen” (or your user type).
Enter your SSO ID (you just recovered it).
Choose “Mobile Number” as verification option.
Enter your 10‑digit registered mobile number.
Type the captcha code.
Click “Send OTP”.
Enter the 6‑digit OTP received on your phone.
Click “Verify”.
Create a new strong password.
Confirm the password.
Click “Reset Password”.
Log in with your SSO ID and new password.

Your new password must be strong. Use at least 8 characters. Include uppercase, lowercase, numbers, and symbols. For example, Raj@SSO2025! . Do not use your name or mobile number. The system will reject weak passwords. Write the new password in a safe place .

Method 2: Reset via Email

If you cannot access your mobile number, use your registered email. This works only if you added an email during registration.

Visit sso.rajasthan.gov.in.
Click “Login” → “Forgot Password?”.
Select your user type (Citizen/Employee/Udhyog).
Enter your SSO ID.
Choose “Email” as verification option .
Enter your registered email address.
Complete the captcha.
Click “Submit”.
Check your email inbox for a reset link.
Click the link in the email.
Create a new password on the page.
Confirm and submit.
Log in with SSO ID and new password.

The reset email may take 5‑10 minutes. Check your spam or junk folder. The email comes from helpdesk@rajasthan.gov.in. If you do not receive it, try the mobile method instead. Or call the SSO helpline .

Method 3: Reset via Aadhaar ID/VID

This method is useful if you lost both mobile and email access. But you need your Aadhaar number linked to SSO.

Go to sso.rajasthan.gov.in.
Click “Login” → “Forgot Password?”.
Select “Citizen” user type.
Enter your SSO ID (recovered earlier).
Choose “Aadhaar ID/VID” as option .
Enter your 12‑digit Aadhaar number.
Type the captcha.
Click “Submit”.
An OTP is sent to your Aadhaar‑linked mobile number.
Enter that OTP.
Create a new password.
Confirm and reset.
Log in with SSO ID and new password.

Important: The OTP goes to the mobile number registered with Aadhaar. That may be different from your SSO mobile number. So ensure you have access to that phone. If not, you cannot use this method. Visit a CSC instead .

Chapter 5: SMS Recovery Method (Mobile Only)

The Rajasthan SSO portal offers a unique SMS recovery option. You can get your SSO ID and password via text message. This works without internet. Follow these steps .

Step 1 – Open Your SMS App

Unlock your mobile phone.
Open the default messaging app.
Tap “New Message” or compose icon.
In the “To” field, type 9223166166 .
This is the official SSO SMS number.
Do not add any prefix or country code.

The number 9223166166 is verified by Zee News and multiple sources . It is a toll‑free number for SMS only. You will not be charged extra. Standard SMS charges apply as per your mobile plan. Ensure you have sufficient balance if using prepaid.

Step 2 – Type the Correct Message

In the message body, type “RJ SSO” .
Use uppercase letters as shown.
Do not add any spaces or extra words.
Do not type your name or number.
Just “RJ SSO” exactly.
Then tap “Send” .

The RJ SSO keyword triggers an automatic reply from the system. The server checks your mobile number against its database. If your number is registered with SSO, the system sends back your SSO ID. If you also need your password, send “RJ PASS” to the same number .

Step 3 – Receive Your SSO ID via SMS

Wait for 30 seconds to 2 minutes.
You receive an SMS from 9223166166.
The message contains your SSO ID.
It may also include a temporary password.
Save this SMS in your phone.
Do not share it with anyone.
Now use these credentials to log in.

If you do not receive a reply, your mobile number may not be registered. Or you may have typed the wrong keyword. Try again with “RJ SSO” (case‑sensitive). If still failing, use the online recovery method from Chapter 2. The SMS method works best for basic recovery but does not work for all users .

What If You Cannot Recover Online? (CSC Visit)

Sometimes online recovery fails. Your mobile number may be inactive. Your email may be inaccessible. Your Aadhaar may not be linked. In such cases, visit a Common Service Centre (CSC). These are physical centres across Rajasthan .

Step 1 – Locate Your Nearest CSC

Open Google Maps on your phone.
Search “CSC Centre near me” .
Look for a government‑authorized centre.
You can also call 1961 (CSC helpline).
Ask for the nearest centre address.
Note the timings (usually 10 AM to 5 PM).
Carry all your ID documents.

CSCs are present in every village and city ward. They have computers and biometric devices. The operator can access the SSO backend. They can retrieve your SSO ID even if you forgot everything. This is the last resort but always works.

Step 2 – Documents to Carry

Aadhaar card (original + photocopy).
Jan Aadhaar or Bhamashah card (if available).
Voter ID (as secondary proof).
PAN card (optional but helpful).
Passport size photo (2 copies).
Mobile phone (to receive OTP).
Cash for service fee (₹10‑₹50).

The CSC operator will verify your biometrics (fingerprint). Then they log into the SSO admin portal. They search for your SSO ID using your Aadhaar number. Once found, they display it on screen. They can also reset your password. You will receive an SMS with your credentials. The entire process takes 15‑20 minutes .

Step 3 – Prevent Future Loss

After recovering your SSO ID, take these preventive steps:

Write your SSO ID in a notebook.
Save it as a contact in your phone.
Email it to yourself.
Link your email and mobile both.
Enable SMS alerts for login.
Set a memorable password (but strong).
Share your ID with no one except family.

The CSC operator may offer to print your SSO ID card. That is a plastic card with your QR code. It costs around ₹50. It is optional but useful. You can keep it in your wallet. Whenever you forget your ID, scan the QR code. It opens your profile on your phone .

Helpline Numbers and Contact Support

If you are stuck, call the official SSO helpdesk. They are trained to handle recovery issues. Use these contact details .

Toll‑Free Numbers

1800 180 6565 – SSO Helpline (24/7 support)
1800 180 6268 – SIPF Helpline (for government employees)
1961 – CSC Helpline (for centre locations)

Landline Numbers (for non‑toll calls)

0141-5123717 – SSO Technical Support
0141-5153222 – Alternative Number
0141-2820454 – DoIT&C Helpline

Email Support

helpdesk@rajasthan.gov.in – General queries
helpdesk.sso@rajasthan.gov.in – SSO specific issues

When to Call

You tried all online methods but failed.
You do not have access to your registered mobile.
Your Aadhaar is not linking.
You see “No record found” errors.
You need to unlink a wrongly linked Aadhaar.
Your account is locked after multiple attempts.

The helpline operates Monday to Saturday. Timings are 8 AM to 8 PM. On Sundays, only emergency support is available. Keep your SSO ID (if remembered) or Aadhaar ready. The agent will ask verification questions. Be patient and polite. Most issues are resolved within 10 minutes .

Frequently Asked Questions (Forgot SSO ID)

Here are 20 common questions about SSO ID recovery. Each answer is short and clear.

Q1 – Can I recover my SSO ID without a mobile number?

A1 – No, you need your registered mobile or email. Otherwise, visit a CSC with Aadhaar .

Q2 – How long does the recovery process take?

A2 – 2‑5 minutes online. 15‑20 minutes at CSC. The SMS method takes 1‑2 minutes.

Q3 – Will I get my old SSO ID back or a new one?

A3 – You get the same old SSO ID. The system does not create a new ID .

Q4 – I forgot both SSO ID and password. What do I do first?

A4 – Recover your SSO ID first. Then reset your password using the ID .

Q5 – Can I recover using my Bhamashah number?

A5 – Yes, if you selected Bhamashah during registration. Choose that option in Step 3 .

Q6 – What if my mobile number is changed?

A6 – You cannot recover online. Visit a CSC to update your number, then recover .

Q7 – Is there a fee for recovery?

A7 – Online recovery is free. CSC may charge ₹10‑₹50 for service .

Q8 – Can I recover my employee SSO ID using the citizen option?

A8 – No, you must select “Government Employee” as user type .

Q9 – I received my SSO ID but it says “Invalid”. Why?

A9 – You may have typed it incorrectly. Check for spaces or typos. Use copy‑paste .

Q10 – Can I recover my SSO ID through the mobile app?

A10 – Yes, the Rajasthan Sampark app has a “Forgot SSO ID” link. Same process .

Q11 – What happens if I enter the wrong verification ID three times?

A11 – Your IP address may be blocked for 30 minutes. Wait and try again .

Q12 – Can someone else recover my SSO ID for me?

A12 – No, the OTP goes to your mobile. Only you can verify. At CSC, you must be present .

Q13 – Is my SSO ID the same as my Jan Aadhaar number?

A13 – No. SSO ID is separate. But you can link them. Recovery uses Jan Aadhaar to find SSO ID .

Q14 – I recovered my ID but cannot log in. Why?

A14 – Your password may be wrong. Use “Forgot Password” to reset it .

Q15 – Does the SMS method work for government employees?

A15 – No, the SMS method (RJ SSO) works only for citizen accounts. Employees must use the portal .

Q16 – I lost the SIM card of my registered number. What now?

A16 – Visit a CSC with your Aadhaar. Get your number updated in SSO .

Q17 – Can I recover my SSO ID using my PAN card?

A17 – No. PAN is not a verification option. Use Aadhaar, Jan Aadhaar, or Bhamashah .

Q18 – What is the maximum number of recovery attempts?

A18 – 5 attempts per hour. After that, your account is temporarily locked .

Q19 – I am an NRI. Can I recover my SSO ID from abroad?

A19 – Yes, use online method with email OTP. Or call +91-141-2222222 for help .

Q20 – Will my past applications be safe after recovery?

A20 – Yes. Recovering your ID does not delete any data. All applications remain intact .

Preventive Tips – Never Forget Your SSO ID Again

After you recover your SSO ID, take these simple steps. You will never lose it again.

Tip 1 – Save It in Multiple Places

Write your SSO ID in a physical diary.
Save it as a contact named “My SSO ID”.
Send yourself an email with the subject “SSO ID”.
Take a screenshot and store it in a secure folder.
Use a password manager like Bitwarden.
Share it with one trusted family member.
Keep a printed copy in your wallet.

Tip 2 – Link Multiple Verification Options

Log into your SSO dashboard.
Go to “My Profile” → “Security Settings” .
Add both mobile number and email.
Link your Aadhaar and Jan Aadhaar .
Enable two‑factor authentication.
Set up security questions (mother’s maiden name).
Update your address if you move.

Tip 3 – Use Easy‑to‑Remember SSO ID (If Possible)

Some users can customize their SSO ID.
Go to Profile → Account Settings.
Click “Change SSO ID” (one‑time option).
Choose something like RajeshJaipur or Sita123.
Do not use your Aadhaar number (unsafe).
Keep it short and memorable.
Write down the new ID immediately.

Tip 4 – Set a Strong But Memorable Password

Use a passphrase like MyRedFort@Jaipur.
Avoid dictionary words alone.
Combine two unrelated words with numbers.
Example: ElephantPizza@2025.
Do not use the same password for other sites.
Change your password every 90 days.
Never write your password on sticky notes.

Tip 5 – Enable SMS and Email Alerts

In dashboard, go to “Notifications” .
Turn on “Login Alert” for both SMS and email.
You will get a message every time someone logs in.
If you see an unknown login, change password immediately.
Also enable “Password Change Alert” .
Set up “Recovery Alert” for any reset attempts.
These alerts help you catch unauthorized access.

Tip 6 – Keep Your Contact Details Updated

If you change your mobile number, update SSO first .
If you change your email, update immediately.
If you move to a new city, update your address.
If you get married and change name, update with proof.
An outdated mobile number is the number one reason for recovery failure.
Set a calendar reminder every 6 months to check your profile.
A 5‑minute check saves hours of recovery later.

Tip 7 – Use the “Remember Me” Feature Carefully

On your personal phone, check “Remember Me” .
This keeps you logged in for 30 days.
You will not need to enter your SSO ID repeatedly.
But do not use this on shared computers.
On public devices, always log out.
Clear browser cache after using a public computer.
A stolen session is as bad as a stolen password.

Troubleshooting Common Recovery Errors

Even with correct steps, errors can occur. Here are common problems and solutions .

Error 1 – “No Record Found” Message

Why it happens: Your mobile number or Aadhaar is not registered. Or you selected the wrong user type.

Solutions:

Double‑check your user type (Citizen/Employee/Udhyog).
Ensure you entered the correct verification ID (no typos).
Try a different verification method (Bhamashah instead of Aadhaar).
Wait 10 minutes and try again (server delay).
If still failing, your number may not be registered. Visit a CSC .

Error 2 – OTP Not Received

Why it happens: Network issue, DND activation, or wrong number.

Solutions:

Wait 2 minutes and click “Resend OTP” .
Check your mobile signal (full bars preferred).
Restart your phone.
Remove Do Not Disturb (DND) by sending “UNBLOCK” to 1909.
Check spam folder for email OTP.
If using international number, email OTP only works.

Error 3 – “Too Many Attempts” Lockout

Why it happens: You tried recovery more than 5 times in one hour.

Solutions:

Wait 30 minutes before trying again .
Do not refresh the page repeatedly.
Use a different browser or device.
Switch from Wi‑Fi to mobile data (changes IP address).
If locked for 24 hours, call the helpline.
Next time, type slowly and carefully.

Error 4 – Captcha Not Working

Why it happens: Case‑sensitive error or browser issue.

Solutions:

Type captcha in lowercase unless uppercase shown .
If captcha has zero, it is the number 0 (not letter O).
Click the refresh icon to get a new captcha.
Use the audio captcha (headphone icon) if available.
Clear your browser cache (Ctrl+Shift+Del).
Switch to incognito mode.

Error 5 – SMS Method Fails (No Reply)

Why it happens: Wrong keyword or number not registered.

Solutions:

Ensure you typed “RJ SSO” exactly (uppercase) .
Send to 9223166166 (no spaces or +91).
Check your SMS balance (prepaid users).
Your number may not be registered with SSO.
Try the online method from Chapter 2 instead.
If still failing, visit a CSC .

Error 6 – Employee SIPF Password Not Working

Why it happens: Default password changed or never reset.

Solutions:

Default SIPF password is your date of birth in DDMMYYYY format .
Example: If born 15 August 1985, password is 15081985.
If that fails, click “Forgot SIPF Portal Password” .
The system will reset it to your DOB again .
If still not working, contact SIPF helpdesk at 1800 180 6268 .

Official Helpline and Escalation Matrix

If nothing works, escalate your issue. Here is the official hierarchy .

Level 1 – SSO Helpdesk

Phone: 1800 180 6565 (toll‑free)
Email: helpdesk@rajasthan.gov.in
Timings: 8 AM to 8 PM (Mon‑Sat)
Response time: Within 4 hours
Issues resolved: OTP problems, recovery errors, login issues

Level 2 – District IT Officer

If helpdesk cannot solve, ask for escalation.
You will be given the contact of your District IT Officer.
Provide your grievance number.
The officer will investigate manually.
Response time: 2 working days.

Level 3 – DoIT&C Grievance Portal

Go to sso.rajasthan.gov.in → Grievance tab.
File a formal complaint with your SSO ID (if known).
Attach screenshots of errors .
The department must reply within 7 days.
If not satisfied, escalate to State Grievance Officer.

Level 4 – Chief Minister’s Office (CMO)

After 30 days of no resolution, escalate to CMO.
Use the “Jan Sunwai” portal at cmo.rajasthan.gov.in.
Your complaint will be marked as high priority.
The CMO team will intervene directly.
Resolution within 15 days.

Emergency Contact (Lost Mobile + Locked Account)

Call 0141-2820454 (DoIT&C emergency line) .
This number works 24/7 for critical issues.
“Critical” means identity theft or fraudulent applications.
Have your Aadhaar number ready.
The officer will temporarily freeze your account.
Then guide you to the nearest CSC for verification.

Summary

Keep this reference card handy. It summarizes all recovery methods.

Recovery Method	What You Need	Time	Success Rate
Online “Forgot SSO ID” link	Mobile number or Aadhaar	2‑5 min	95%
SMS (RJ SSO to 9223166166)	Registered mobile	1‑2 min	80%
Email recovery (Forgot Password)	Registered email	5‑10 min	85%
Aadhaar verification	Aadhaar + linked mobile	3‑5 min	90%
CSC visit	Aadhaar + biometrics	15‑20 min	100%

Most important rule: Always keep your mobile number active. That is the key to your SSO ID. If you change your number, update SSO first . A 5‑minute update saves hours of recovery later.

Final reminder: Never share your SSO ID or password with anyone. The government will never call you asking for these details. If someone does, it is a scam. Report it immediately. Your SSO ID is your digital identity. Protect it like your Aadhaar or PAN card.

Now go ahead and log in to sso.rajasthan.gov.in. Recover your SSO ID using the steps above. Once you are in, explore the 500+ services waiting for you. Jai Rajasthan